Great post from co-founder of @RapportBoost - @TMedrano2 - about why messaging taking over: #conversationalcommerce


Michael Housman is the Workforce Scientist in Residence at HiQ Labs where he mines publicly-available data for insights that allows large employers identify employees that are potential flight risks and take actions that will help retain them.  Prior to HiQ Labs, he was the Chief Analytics Officer at Evolv, Inc. (acquired by Cornerstone OnDemand, Inc.where he applied state-of-the-art statistical methodologies and econometric techniques to databases consisting of hundreds of millions of employee records in order to understand: (1) what keeps people on the job longer; and (2) what enables them to perform better. He has published his work in a variety of peer-reviewed journals, presented his work at dozens of academic and practitioner-oriented conferences, and has had his research profiled by such media outlets as The New York Times, Wall Street Journal, The Economist, and The Atlantic. In fact, he was named a 2014 game changer by Workforce magazine for his groundbreaking research and contributions to the field of workforce science.  Dr. Housman received his A.M. and Ph.D. in Applied Economics and Managerial Science from The Wharton School of the University of Pennsylvania and his A.B. from Harvard University.