Insights


Physician preference items: What factors matter to surgeons? Does the vendor matter?

Medical Devices,

Lawton R Burns,1Michael G Housman,2 Robert E Booth,

Physician preference items: What factors matter to surgeons? Does the vendor matter?
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Survival Curves: An Example of Animated Visualization

Analytics, Data Visualization, Survival Curves,.
Runtime: 2:53
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Selection Bias: A Real World Example

Analytics, Data Visualization, Selection Bias,.
Runtime: 2:08
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Making Live Chat Human: Optimization vs. Sentiment Analysis

Chat Optimization, Natural Language Processing, Sentiment Analysis,

By: Michael Housman  November 10th, 2017 In Artificial Intelligence, a lot of people extol the ability to automate repetitive tasks.  I’m more interested in how AI [...]

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Insight Series: Consume With Emotion

Consumer Brands, Customers, Emotional Intelligence,.
Runtime: 1:12
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How Much Does The Conversation In Conversational Commerce Matter?

Chat Optimization, Conversational Commerce,

August 22, 2017 By: Dr. Michael Housman and Tony Medrano Conversation is essential to any retailer’s branding strategy. But in the ongoing shift from brick [...]

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Insight Series: Three P’s To Optimize Consumer Experience

Customer Experience, Personalization, Predictive Analytics,.
Runtime: 1:23
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Singularity Interview with Michael Housman, Faculty on Artificial Intelligence

Artificial Intelligence, Deep Learning, Machine Learning,.
Runtime: 3:12
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Housman Berkeley Lecture: Beta Customer Case Study

Case Study, Chat Optimization, Conversational Commerce,.
Runtime: 3:05
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Housman Berkeley Lecture: Human and Machine Learning

Human in the Loop, Machine Learning,.
Runtime: 3:05
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Housman Berkeley Haas Lecture: Emotionally Intelligent AI

Artificial Intelligence, Emotional Intelligence,.
Runtime: 2:38
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Housman Berkeley Lecture: Why create RapportBoost.AI

Chatbots, Conversational Commerce, Live Chat,.
Runtime: 2:15
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Housman Berkeley Lecture: What Drives Customer Satisfaction

Customer Experience, Customer Satisfaction,.
Runtime: 3:18
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Berkeley Haas Interviews Dr. Michael Housman of RapportBoost.AI

Artificial Intelligence, Conversational Commerce, People Analytics,.
Runtime: 6:36
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Smart investments in your workforce: An interview with Dr. Michael Housman

Evidence-Based Human Resources, People Analytics, Workforce Optimization,.
Runtime: 25:34
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Machine Learning? Deep Learning? What Happened to Human Learning?

Deep Learning, Human in the Loop, Machine Learning,

By: Michael Housman February 24, 2017 The most exciting advance in data science over the past few years is the rapid emergence of deep learning [...]

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Planning Strategic Seating to Maximize Employee Performance

Leadership, People Analytics, Toxic Employees,

Citation: Greenbaum I., Housman M.G., & Minor D.B. Planning Strategic Seating to Maximize Emp...

Planning Strategic Seating to Maximize Employee Performance
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