Insights
Physician preference items: What factors matter to surgeons? Does the vendor matter?
Medical Devices,Lawton R Burns,1Michael G Housman,2 Robert E Booth, Read More 
Survival Curves: An Example of Animated Visualization
Analytics, Data Visualization, Survival Curves,.Runtime: 2:53
Selection Bias: A Real World Example
Analytics, Data Visualization, Selection Bias,.Runtime: 2:08
Making Live Chat Human: Optimization vs. Sentiment Analysis
Chat Optimization, Natural Language Processing, Sentiment Analysis,By: Michael Housman November 10th, 2017 In Artificial Intelligence, a lot of people extol the ability to automate repetitive tasks. I’m more interested in how AI [...]
Interview Series: Dr. Michael Housman and Dr. James Pennebaker Talk About the Power of Words
Conversational Commerce, Emotional Intelligence, Natural Language Processing,
Insight Series: Consume With Emotion
Consumer Brands, Customers, Emotional Intelligence,.Runtime: 1:12
Insight Series: The Secret Sauce of Live Chat Optimization
Chat Optimization, Live Chat,.Runtime: 1:14
Insight Series: Your Live Chat Agent Is Your Brand Ambassador
Consumer Brands, Live Chat,.Runtime: 1:11
How Much Does The Conversation In Conversational Commerce Matter?
Chat Optimization, Conversational Commerce,August 22, 2017 By: Dr. Michael Housman and Tony Medrano Conversation is essential to any retailer’s branding strategy. But in the ongoing shift from brick [...]
Insight Series: Three P’s To Optimize Consumer Experience
Customer Experience, Personalization, Predictive Analytics,.Runtime: 1:23
Interview Series: Dr. Michael Housman and Roy Bahat of Bloomberg Beta discuss the reality of AI and the modern worker
Artificial Intelligence, People Analytics, Workforce Science,
Singularity Interview with Michael Housman, Faculty on Artificial Intelligence
Artificial Intelligence, Deep Learning, Machine Learning,.Runtime: 3:12
Housman Berkeley Lecture: Beta Customer Case Study
Case Study, Chat Optimization, Conversational Commerce,.Runtime: 3:05
Housman Berkeley Lecture: Human and Machine Learning
Human in the Loop, Machine Learning,.Runtime: 3:05
Housman Berkeley Haas Lecture: Emotionally Intelligent AI
Artificial Intelligence, Emotional Intelligence,.Runtime: 2:38
Housman Berkeley Lecture: Why create RapportBoost.AI
Chatbots, Conversational Commerce, Live Chat,.Runtime: 2:15
Housman Berkeley Lecture: What Drives Customer Satisfaction
Customer Experience, Customer Satisfaction,.Runtime: 3:18
Berkeley Haas Interviews Dr. Michael Housman of RapportBoost.AI
Artificial Intelligence, Conversational Commerce, People Analytics,.Runtime: 6:36
Smart investments in your workforce: An interview with Dr. Michael Housman
Evidence-Based Human Resources, People Analytics, Workforce Optimization,.Runtime: 25:34
Machine Learning? Deep Learning? What Happened to Human Learning?
Deep Learning, Human in the Loop, Machine Learning,By: Michael Housman February 24, 2017 The most exciting advance in data science over the past few years is the rapid emergence of deep learning [...]
Planning Strategic Seating to Maximize Employee Performance
Leadership, People Analytics, Toxic Employees,Citation: Greenbaum I., Housman M.G., & Minor D.B. Planning Strategic Seating to Maximize Emp...
