article » Chrome and Firefox Users Make Better Employees

Chrome and Firefox Users Make Better Employees

April 2, 2015
1 min read

Chris Mills

Have you ever griped at your company's IT department for forcing you to use Internet Explorer? Chances are, you weren't being difficult: you were just trying to be a better employee.

According to research published by Cornerstone OnDemand, people who use Firefox or Chrome make better employees. It gathered the data from customers who used its 45-minute online assessment and then found a job, and discovered that people who completed the online assessment stayed at the job an average of 15 percent longer.

Over the sample size of 50,000 people, that becomes more than just a blip: it's a statistically significant fact. Talking to Freakonomics, Chief Analytics Officer Michael Housman thought that it had something to do with Chrome/Firefox users being better informed consumers.

The survey mostly concerned people who were going into customer-service and sales jobs, traditionally fields that have a low skill level and high turnover rate — in other words, jobs where the employers want employees who are going to stay beyond the initial training period.

More than just being an interesting statistical quirk, though, this is a good demonstration of the kind of big data statistics backing up gut judgements we've always made. Chances are, you've had to help more friends with computer problems that were using IE than Chrome, but you didn't necessarily realise they'd make better employees.

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